The Owl Centre, established in 2011 in Oxford by Nicola Lathey, a renowned Speech and Language Therapist, has expanded its services across the UK. Known for its professional yet approachable ethos, The Owl Centre focuses on direct and efficient communication with clients, ensuring a personal touch in every interaction. Their commitment to combining established methods with innovative research ensures they offer the best possible service.
The Owl Centre sought to develop a bespoke Therapy Management Platform to digitalize their workflow and manage sessions more efficiently. The platform was designed for use by various therapists, including speech-language therapists and clinical psychologists, to streamline client and session management.
Challenges and Objectives
Customization: No existing market solutions met the specific needs of The Owl Centre.
Security and Automation: The platform needed to be highly secure and automate extensive workflow processes.
Versatile Client Management: Catering to diverse clients, including patients, parents, and institutions, with varying invoicing requirements.
Team Organization: Managing therapist teams, resources, and client enquiries efficiently.
Resource Sharing and Venue Management: Tracking physical resources and managing venue bookings and payments.
Flexible Payment and Accounting Systems: Addressing complex therapist payments and client billing.
Communication Efficiency: Streamlining communication channels among clients, therapists, and team leaders.
Geographical Considerations: Allocating therapists based on location for eco-friendly and flexible meeting arrangements.
Data Security: Ensuring GDPR compliance, especially when handling sensitive children's data.
Monolithic Web Application: A tightly coupled application incorporating multiple modules.
MVC Architecture: Utilizing Laravel and open-source composer packages.
Frontend: Search-friendly design with an automated enquiry module.
Backend: Segmented into various modules for different user roles.
What we did
- Bespoke Software
- Therapeutic Innovation
- Client Management
- Session Scheduling
- Automated Invoicing
- Team Collaboration
- Resource Tracking
- Secure Data
- Geographic Allocation
- Multi-platform Integration
- Financial Automation
- Customized Care